Looking after your share register

Managing your share register

You need to be sure your share register stays up to date. That's exactly what we're here for. With us, you have the certainty of being able to access accurate shareholder records whenever you need them.

We'll make your share registration simple. You can keep on top of shareholder activity online using our secure portal. And we'll take the pain away from regular activities such as distributing dividend payments, managing votes and general meetings, and handling shareholder enquiries.

Maintaining your register of members, including updating and reconciling share capital	Registering transfers (CREST and non-CREST) and reconciling CREST account movements	Recording changes of address and dividend mandate instructions
Recording probates and confirmations, Power of Attorney and other legal documents	Full support for your AGM, including shareholder communications and proxy appointments	Managing dividend distributions and dividend reinvestments
Handling enquiries and questions from your shareholders	Creating and distributing share certificates	Administering other registers: Loan Notes, Dissenters, Corporate Sponsored Nominees

Your shareholder strategy

The first thing we'll do with you is sit down to understand how you want us to manage your share register – your shareholder strategy.

Your objectives may focus on improving the efficiency of their share register or improving shareholder engagement. You may be looking to turn shareholders into customers. Once we've got to grips with your objectives, we'll propose a plan of activity to help you get there.

For example, we can run campaigns to promote electronic communications and payments which are cheaper for you and more convenient for your shareholders. Or you could run a dealing promotion to make it easier for small shareholders to sell cost effectively.

Delivering a successful shareholder strategy is all about understanding you, your objectives and your shareholders.

Who really owns your shares?

Some of your shareholders may have invested using a broker or custodian bank. This means the shareholders' names won't appear on your share register. It's important that you know who they are and the influence they can have over your other investors. We provide an Ownership Analysis service through Georgeson (a Computershare company) to help you with this.