As a client of Computershare your feedback and business priorities are important to us. To hear what you have to say and to learn what is important to you, every quarter we conduct a satisfaction survey of certain segments of our Issuer clients.
Our survey results for FY17 show a 94.5% favourable rating among Issuers—our highest rating since we began our satisfaction surveys in 2012—as well as a Net Promoter Score (NPS) of 55. Computershare uses NPS globally to measure the experience and loyalty of our clients.
Your feedback helps us to understand your needs, and to plan and prioritize future developments and enhancements to our offerings so that we are continuously improving our service to you.
